Our Team

Meet the highly experienced and engaging team behind GSA Management Consulting.

Neil Greenfield

Neil Greenfield

MANAGING Director

Neil is a top tier management consultant with over 20 years’ experience working both in management consulting and industry, in the UK and in Australia. He has extensive experience working on high profile projects with a proven track record of delivering results. Specialising in shaping and delivering transformation programs, Neil has an exceptional ability to conceptualise solutions and then translate that into tangible outcomes with an open, honest and engaging style.

Heath Smith

Heath Smith

Managing Director

Heath has an impeccable reputation for delivering targeted business outcomes. He brings deep expertise in management consulting, leadership, engineering, airworthiness, military operations, capability management and transformational change. Combining technical expertise with an engaging, genuine and cooperative style, Heath builds capability within the client organisation so that success endures and compounds well after his engagements are delivered.

Katrine Olsen

Katrine Olsen

Senior consultant

Prior to moving to Brisbane in 2019, Katrine worked as a Management Consultant at Implement Consulting Group (Implement) in Denmark supporting a range of clients implement complex solutions. Katrine specialises in change management, facilitation and co-design, and organisational capability building. Katrine excels working in complex stakeholder environments, designing, and implementing approaches to build teams at all levels of the organisation.

Emily Petie

Emily Petie

SENIOR manager

Emily is a talented project manager and management consultant with experience across the Defence, State Government, Police and Emergency Services and Finance sectors. A registered Prince2® and MSP® practitioner, Emily is adept at tailoring frameworks for managing complex multi-disciplinary projects within dynamic environments. Drawing on her early experiences as a RAAF Air Combat Officer, Emily has a natural ability to manage and synthesise multiple complex inputs and develop meaningful solutions.

Andrew O'Donnell

Andrew O'Donnell

manager

Andrew is an accomplished Defence and Defence Industry professional with over 15 years’ experience in Australia and overseas delivering results in operational planning and execution, training, project and program management. A graduate of the Capability and Technology Management College (CTMC) holding a Master of Capability Management, Andrew has a deep understanding of the Capability Lifecycle and applies this expertise to enhance client outcomes across all sectors.

Geoff Iselin

Geoff Iselin

manager

Geoff is an outcome focused problem solver, with 10 years of experience driving projects to help organisations improve efficiency and reduce costs through process improvement, automation, organisational changes and outsourcing. He is passionate about evidencing and prioritising issues through engagement and data analysis. Geoff is a Lean Six Sigma practitioner with a deep understanding and practical experience of using Lean Six Sigma to deliver sustainable benefits across clients in the public and private sector.

Michael Johnston

Michael Johnston

MANAGER

Michael brings over 20 years of experience in project design and management in the public sector. Michael mixes deep technical specialism with a pragmatic approach focused on driving organisation improvement. Michael specialises in project management and process improvement engagements working together with clients to deliver outcomes. Michael enjoys engaging with all layers of the organisation and is passionate about building the capability of joint delivery teams in order to sustain the change.

Wanda Portier

Wanda Portier

MANAGER

Wanda is a skilled business analyst, change manager and continuous improvement specialist. As a creative, hands-on, analytical thinker she is driven to provide the best solution for her customers using data to make informed decisions along the way. She brings cross section experience from industry, professional and public services both in Australia and internationally. Wanda is a certified Six Sigma and Prosci® change practitioner with a strong interest in resolving complex matters and a natural flair motivating people along the change journey.

James Brown AM

James Brown AM

SENIOR ASSOCIATE

James is a capability management expert with deep experience in military aviation, strategy, management and training. Some of his previous roles include Senior Advisor to the Afghan Ministry of Defence on Air Matters, Director Battlefield Aviation Program, Commandant Army Aviation Training Centre and Director Aviation Capability Management. A pilot and flying instructor with qualifications on Tiger, Black Hawk and Iroquois helicopters, James is a graduate of the Australian Institute of Company Directors and a Member of the Order of Australia.

Jackie Heap

Jackie Heap

business MANAGER

Jackie is a results driven business manager with extensive experience across federal, state and territory governments and the private sector. Jackie’s core competencies are project management, strategic policy development, business management, governance and stakeholder engagement. Her strengths are establishing collaborative partnerships and managing high profile projects. Jackie thrives working in high-pressure environments to deliver quality outcomes.

Stephen Wright

Stephen Wright

MANAGER

Stephen is a skilled project manager who brings over 15 years of experience leading change to drive innovation and efficiency across the Defence, National Intelligence and Public Safety sectors. He excels in decoding complex issues and communicating with compelling simplicity. Stephen is passionate about data-driven and informed decision making to drive enduring and tangible project outcomes. He is a certified change manager who demonstrates consistent leadership with an honest, laid-back approach.

Nick Elston

Nick Elston

MANAGER

Nick is a top-performing professional with over 15 years management experience across all facets of organisational strategy, leadership, operations, and project management. Nick has managed business’ within deadline-driven, highly challenging, and complex environments within Australia and overseas. Nick believes for change to be successful we must focus on the change experience of the people impacted and that creating great relationships, cultures, systems, and processes is the best way to achieve organisational efficiencies.

Brett Morrison

Brett Morrison

MANAGER

Brett is a highly experienced executive with expertise in leading highly complex projects and programs using innovative organisational processes, performance management systems and asset management approaches. With over 36 years of Defence experience, Brett is a skilled strategist adept at formulating actionable solutions using Lean Six Sigma methodologies and modern management principles. Brett has an MBA and formal qualifications in Lean Six Sigma (Black Belt), Project Management and Coaching.

Mark Brooks

Mark Brooks

SENIOR ASSOCIATE

Mark brings international experience from over 30 years in the U.S. Navy as an F/A-18 pilot & TOPGUN graduate, Instructor Pilot, Squadron Commanding Officer, C4 Systems Strategy Chief, and Training Air Wing Commander. This is complemented with extensive experience in Program Management, Strategy, Management Consulting, Capability Integration, and Training. Mark cultivates enduring relationships throughout an organisation, and has earned a reputation for exceeding expectations leading complex, integrated teams in high-pressure settings.

Rebecca Wise

Rebecca Wise

SENIOR CONSULTANT

Rebecca is a Behavioural Scientist with a deep passion for and experience in human performance and motivation. Prior to joining GSA Rebecca enjoyed a career in the Air Force which included extensive international travel in operational flight crew roles, business intelligence and risk management. Rebecca has pursued advanced psychological research in Australia and overseas. Rebecca holds an advanced Graduate Diploma in Psychology and a Masters of Professional Psychology.

Paul Nolan

Paul Nolan

MANAGER

Paul is an adept program manager with over 15 years’ experience managing technology and infrastructure projects. A former Army Officer, he is a skilled leader, having managed specialised teams and led domestic and international operations and engagements. Paul holds a Master of Project Management, Diploma of Military Leadership, is a graduate of the Melbourne Business School Gateway Emerging Leaders Program and a member of the Project Management Institute of Australia.

Louis Ballington

Louis Ballington

MANAGER

Louis is a capable project manager and business transformation specialist with experience across the Supply Chain, Operations, Services, and Mining sectors. Louis has 20 years of continuous improvement experience driving programs of work that help organisations improve performance, quality and reduce costs through process automation and improvement, organisational change, and implementing Lean principles. A registered Lean Six Sigma practitioner, Louis is proficient in developing fit-for-purpose Management Operating Systems (MOS) for managing complex organisations within dynamic environments.